Privacy Policy

Effective Date 24-May-2024

This Privacy Policy describes the policies of Marcus James Psychotherapy and Alexander Technique.

42 Hare Hill
Addlestone
Surrey
KT15 1DT
United Kingdom 

email: privacy@marcusjames.uk

phone: 07747481182 

On the collection, use and disclosure of your information that we collect when you use our website, https://marcusjames.uk (the “Service”). 

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect

If you use the contact form on this website, or sign up to our email marketing list, we will collect and process the following personal information about you. 

From the contact form:

Name

email address

Mobile Number (optional)

Your enquiry

From the mailing list sign up form:

Your first name

Your email address

How We Use Your Information

We will use the information that we collect about you for the following purposes:  

From the contact form

Administration

To response to your enquiry

From the mailing list sign up form

To send you occasional mailings and marketing emails.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.  

Retention Of Your Information

We will retain your personal information with us for 90 days to 2 years after your provide it or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. 

We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.  

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at privacy@marcusjames.uk. We will respond to your request in accordance with applicable law.  

If you sign up for direct marketing communications you may opt-out at any time by clicking the link at the bottom of any of our marketing emails, or by writing to us at privacy@marcusjames.uk.  

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.  

Cookies Etc.

Our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and in providing you with a better and improved user experience and help speed up your future interactions with our website.

You can opt out of cookies using the banner at the bottom of this website:

• Deny: Sets a technical cookie recording you deny consent, you won't be asked again.
• OK: Removes the consent cookie from your browser.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.  

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.  

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email us at: privacy@marcusjames.uk.